Community+ Monthly
AutoPay Monthly for 5G Home Wifi Internet
Includes all fees, taxes and equipment
- 5G speeds up to 400Mbps
- Connect more than 40+ devices
- Entire home coverage
- Self-installation in minutes
*Check to make sure you're covered! Apollo Net uses the T-Mobile network for its service.
Apollo Net Community+ Plan offers 5G Home Internet for anybody that needs a reliable, affordable internet option. Our goal is to help working families, individuals, and anyone enrolled in any educational program get online fast.
AutoPay Monthly for 5G Home Wifi Internet
Includes all fees, taxes and equipment
Pre-Pay and Save Annually for 5G Home Wifi Internet
Monthly Savings of $5/Month, Save $60/Year
Reliable broadband keeps you connected to family, friends and your communities, helping you maintain important relationships no matter the distance.
We are a North Carolina-based organization partnering with local and community groups across the state and beyond with the goal to ensure everyone can access affordable, reliable internet.
Broadband opens doors to remote work opportunities, online education, and telehealth services that can improve your family's finances and well-being.
Apollo Net was founded in the Triangle of North Carolina to fill a much-needed gap: affordable broadband for everyone who needs it.
We don't offer tons of plans or impose artificial speed limits. Instead, we offer one simple, reliable plan that delivers exactly what it promises: fast speeds at a low cost – a cost that will never increase. Unlike other ISPs that tease low monthly rates, there is no fine print requiring costly bundle tie-ins like cellphone service or cable TV.
Apollo Net believes broadband is a utility: a crucial service that we all need to live and thrive, just like water and electricity, and that it should be priced accordingly. That's why our mission statement is so simple: to provide low-cost broadband access to families, communities and students.
We are proud to partner with community groups as we grow and spread across North Carolina and beyond. These partnerships allow us to provide other supplementary services to families such as access to computers and digital literacy programs.
Our goal is a world where all can thrive in a digital society. We devote our resources to providing technology and training to those in our community who need them.
Visit Website →Dedicated to bridging the digital divide for individuals in crisis by providing access to cell phones, laptops, and essential digital connectivity services.
Visit Website →Empowering job seekers in the Durham community who face challenges to employment by providing opportunity and access to essential resources.
Visit Website →HTI believes everyone should have the opportunity to achieve their goals by providing free technology for educational and employment opportunities.
Visit Website →Find answers to common questions regarding billing, subscriptions, equipment, and more.
Apollo Net does not outsource our tech support services to third parties or use automated programs. When you email or call us with a question, our local staff will get back to you within 24 hours. We understand that technology can be difficult to use, so our staff will make every effort to understand your concern and address it.
Effective Date: January 1, 2025
Apollo Net ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our internet services and visit our website at apollonets.org.
Personal Information: When you sign up for our service, we may collect your name, email address, phone number, physical address, and payment information.
Usage Data: We may collect information about how you access and use our services, including your IP address, browser type, and pages visited on our website.
Device Information: We may collect information about the device you use to access our services, including device type, operating system, and unique device identifiers.
We do not sell your personal information. We may share your information with service providers who assist us in operating our business, when required by law, or to protect our rights and safety.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
You may request access to, correction of, or deletion of your personal information by contacting us at help@apollonet.org.
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through our website.
Email: help@apollonet.org | Phone: (984) 250-0081
Effective Date: January 1, 2025
These Terms of Service ("Terms") govern your use of Apollo Net's internet services and website at apollonets.org. By using our services, you agree to these Terms.
Apollo Net provides 5G home internet service using the T-Mobile network. Service speeds, availability, and performance may vary based on location, network congestion, and other factors.
Our Community+ plans are available to individuals who meet our eligibility criteria, including students, individuals enrolled in educational programs, and households meeting income-based requirements. Eligibility is based on self-certification.
Equipment provided with your service is free to use. After 12 months of continuous service, the equipment becomes yours. If you cancel before 12 months, you must return the equipment. Failure to return equipment will result in a $100 fee.
Monthly plans are billed automatically via autopay. Annual prepaid plans are non-refundable. All prices include fees, taxes, and equipment costs. Your price will never increase.
You may cancel at any time without long-term contract penalties. Contact us at least 24 hours before your next billing cycle. Service continues until the end of your current paid period.
You agree to use our services in compliance with all applicable laws. You may not use our services for illegal activities, to infringe on intellectual property rights, or to interfere with other users' use of the service.
Apollo Net is not liable for service interruptions, speed variations, or damages resulting from the use of our services, to the fullest extent permitted by law.
Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, in the state of North Carolina.
We may update these Terms from time to time. We will notify you of material changes via email or through our website.
Email: help@apollonet.org | Phone: (984) 250-0081
Effective Date: January 1, 2025
This Acceptable Use Policy ("AUP") outlines the rules for using Apollo Net's internet services. By using our services, you agree to comply with this policy.
Apollo Net may employ reasonable network management practices to ensure quality of service for all users. This may include managing congestion and addressing security concerns.
You are solely responsible for all content you access, transmit, or store using our services. Apollo Net does not monitor or control the content accessed through our network.
Violations of this AUP may result in suspension or termination of your service. We reserve the right to investigate potential violations and take appropriate action.
To report violations of this policy, contact us at help@apollonet.org or call (984) 250-0081.